Responsibilities
The Business Sales Manager will be responsible for:
Present product demos to potential clients to ignite interest and engagement in the Traydstream platform
Collect and fill requests to ensure all product information and requests address our clients’ requirements
Manage proposal documents and provide clients with detailed pricing quotations and accurate cost calculations
Manage and execute pilots, mandates, and oversee implementations and integrations for new clients
Prepare new client collateral to address new releases
Directly communicate with clients and resolving hurdles to ensure timely and high-quality deliverables are met on time and on budget
Represent the voice of the customer to internal teams and ensuring client feedback is shared and understood to our relevant teams
Work closely with the Ops teams to ensure smooth & seamless processing of transactions
Collect and analyze data to learn more about processes and client transactions patterns
Identify cross selling opportunities across client accounts
Manage client training initiatives (both onsite and virtually) on how to use our platform
Resolve tickets, client inquiries and issues in a timely manner
Manage client renewal dates and rates in a timely manner
Ensure finalisation of documentation in alignment with legal counsel for renewals
Work closely with Implementation & Ops that onboarding is in line with the contractual terms of the client / BAU processing and SLAs are adhered to.
Prep for new release notes & walkthrough for clients
Requirements
Essential
Bachelor’s degree in sales, communications, or related field.
3-5 years of commercial experience working in a technology company
Experience selling Enterprise SAAS solutions in a similar role
Exceptional verbal and written communication skills.
Excellent influence and negotiation skills
Adaptability and strong problem-solving skills.
Excellent active listening skills.
Ability to build rapport and collaborate with internal cross functional teams and external client teams.
Understanding of client behaviors and industry trends.
Extensive, accurate product knowledge including technical aspects related to the product.
Understanding of client behaviors and industry trends.
Extensive, accurate product knowledge including technical aspects related to the product.
Desirable
Knowledge of Trade Finance
Working knowledge of Salesforce
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