Role Overview
Mercier Consultancy Group is seeking a Dutch Speaking Fitbit Products Support Specialist to provide expert guidance and support to Dutch-speaking customers regarding Fitbit products, applications, and wellness ecosystems. This is a fully remote role based within Bulgaria, ideal for passionate, customer-focused individuals who have a genuine enthusiasm for health technology and the Fitness & Wellness industry.
What You Will Do
Provide professional, empathetic, and timely support to Dutch-speaking customers regarding Fitbit products, including fitness trackers, smartwatches, and associated wellness applications. Assist customers with device setup, synchronisation, troubleshooting, and software or firmware updates, ensuring a seamless Fitness & Wellness experience.
Why It Might Be a Fit
Native or fluent Dutch language skills (spoken and written) are essential for this role. A genuine interest in health technology, wearable fitness devices, or the broader Fitness & Wellness industry is highly desirable. Previous experience in customer support, technical helpdesk, or a consumer electronics environment is advantageous.
Requirements
- Native or fluent Dutch language skills (spoken and written)
- Valid EU passport
- Genuine interest in health technology, wearable fitness devices, or the broader Fitness & Wellness industry
- Previous experience in customer support, technical helpdesk, or a consumer electronics environment
Benefits
- Competitive Monthly Salary
- Fully Paid Training Programme
- Comprehensive Health Insurance
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Remote working arrangement within Bulgaria
- Supportive, multicultural team environment
- Genuine career development and progression opportunities
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