Transforming Healthcare through Innovative Pharmacy Services
At Walgreens, a renowned American pharmaceutical retailer, we're revolutionizing the way healthcare is delivered. With a rich history dating back to 1901, we've grown to become one of the largest drug store chains in the United States, offering a diverse range of products and services that cater to the evolving needs of our customers. As a leader in the industry, we're committed to providing exceptional patient care, driving business growth, and fostering a culture of innovation and excellence.Job Overview: Remote Customer Support Pharmacist - Centralized Services
We're seeking an experienced Pharmacist to join our Centralized Services team as a Remote Customer Support specialist. As a key member of our team, you'll play a vital role in driving patient wellbeing outcomes, executing medical services procedures, and ensuring compliance with clinical pharmacy services. This is a full-time, remote opportunity that offers a competitive salary of $25/hour, with the flexibility to work from anywhere.Key Responsibilities
- Execute direct patient care programs, including Drug Treatment Management programs, Vaccination Services, and Payer and Pharma Adherence and Clinical Projects.
- Drive the execution of various marketing strategies and projects to ensure business needs are being met.
- Ensure compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services.
- Drive regional pharmacy financial performance by aligning business strategies to company financial goals.
- Enhance patient experience by increasing focus on healthcare services, such as patient counseling, prescription management, and medication therapy reviews.
- Provide expertise, resources, training, and support to pharmacists and field management.
- Conduct data and clinical reviews, making necessary adjustments to ensure accuracy and propriety of medications.
- Review patient profiles to ensure proper and safe medication treatment, providing individualized patient/supplier counseling.
- Respond to patient inquiries, transactions, and issues related to patient care.
- Provide clinical consultation and information to patients, physicians, and insurance plans as needed.
- Perform other work consistent with the job obligations as assigned by management.
Essential Qualifications
- Current Pharmacist license as granted by the appropriate state licensing authority.
- Experience motivating colleagues to investigate and resolve issues.
- Experience working with confidential data.
- Ability to work non-standard hours, including nights, weekends, and holidays.
- Experience utilizing time management skills, such as prioritizing/coordinating and following details and meeting deadlines.
- Experience developing strategies to achieve goals with minimal supervision.
- Experience providing customer service to internal and external clients, including meeting quality standards for services and assessing customer satisfaction.
- Ability to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Ability to obtain other state pharmacist licenses if necessary.
- Knowledge of insurance plans.
- Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
What We Offer
At Walgreens, we're committed to providing our employees with a comprehensive benefits package that supports their overall wellbeing. Our benefits may vary based on factors such as job title, location, and length of service, but here are some of the common benefits our employees can access:
- Health Care Benefits: Medical, dental, and vision insurance to eligible employees.
- Prescription Drug Discounts: Discounts on prescription drugs and over-the-counter medications when filling prescriptions at Walgreens pharmacies.
- Employee Assistance Program (EAP): Confidential counseling and support services to employees and their families.
- Paid Time Off: Paid time off for holidays, vacations, and sick days.
- Retirement Plans: 401(K) plans to help employees save for retirement, with employer matching contributions.
- Employee Discounts: Discounts on products and services sold in Walgreens stores.
- Professional Development: Opportunities for professional growth and advancement within the company.
- Wellness Programs: Programs designed to promote employee health and wellbeing.
- Flexible Scheduling: Flexible scheduling options to meet different employee needs.
Why Join Us?
At Walgreens, we're passionate about transforming healthcare and making a positive impact on our customers' lives. As a Remote Customer Support Pharmacist, you'll have the opportunity to work with a talented team of professionals who share our commitment to excellence. You'll enjoy a competitive salary, comprehensive benefits, and the flexibility to work from anywhere. If you're a motivated and experienced Pharmacist looking for a new challenge, we encourage you to apply for this exciting opportunity.
Join Our Team
If you're ready to take your career to the next level and join a team that is shaping the future of healthcare, apply now for the Remote Customer Support Pharmacist - Centralized Services role at Walgreens. We can't wait to hear from you!
Apply Now