EZ Health helps underserved seniors navigate healthcare so they can stay healthy, independent, and out of the hospital.
This is not a “coach 400 people at once” job. You’ll support a small client load (max ~20 clients) so you can deliver high-touch care, real problem-solving, and real impact.
You do not need:
• Healthcare experience (we’ll teach you)
• Health coach experience (we’ll teach you)
You do need:
• To genuinely love talking to seniors
• To be great with people (warm, patient, and clear)
What makes this role different
• Small client load: Max ~20 clients so you can go deep, not wide
• Phone-first: Most interactions are on the phone, not texting
• Human-led + AI-supported: We use AI tools to help you work smarter, never to replace human interaction
• High trust + high impact: You’ll be the person seniors rely on when they feel stuck or overwhelmed
What you’ll do
• Build trust with seniors through empathetic, phone-based support
• Explain Medicare/benefits/resources in plain English
• Coordinate and problem-solve: appointments, referrals, transportation, meals, community resources
• Get resourceful when the “official” system fails (community orgs, nonprofits, local options)
• Work with doctors’ offices, insurers, and social services to unblock care
Who you are
You might be a great fit if you’re:
• Warm, patient, and great at making people feel heard
• A strong communicator (especially verbally)
• Organized and comfortable juggling multiple client needs
• Tech-comfortable (Google Docs/Sheets + basic tools)
• A fast learner who likes solving real-world problems
We value diverse backgrounds. Former teachers, customer support reps, case managers, hospitality pros, caregivers, and community advocates often do great in this role.
Job details
• Location: 100% Remote
• Type: Contract. Part Time (from 28 hours) Full-time (40 hours)
• Schedule: Daytime hours, weekdays
• Compensation: $28–$38/hour (based on experience) + opportunity for increases over time.
• **Please note: if you experience issues submitting your application on our website, please email your resume to [email protected]***
Job Types: Full-time, Part-time, Contract
Pay: $3,000.00 - $7,000.00 per month
Expected hours: 28.0 – 40.0 per week
Benefits:
• Flexible schedule
• Paid time off
• Referral program
Work Location: Remote