Job Description:
• Works within the HCHB workflow structure as directed
• Compile the daily schedules of clinical staff.
• With the direction of the Assistant Clinical Manager, assigns POD clinicians to patients.
• Assists POD personnel in care coordination of patient/client services.
• Serves as a liaison between the field staff, patients/clients, and POD personnel.
• Communicates with CFSS when order approval is holding scheduling
• Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift.
• Process appropriately all visits that have been sent back from clinicians.
• Weekend rotation as needed
Requirements:
• Associate’s degree Preferred.
• At least one (1) year of experience in home health preferred.
• At least one (1) year of experience in a customer service capacity.
• Proficient in Microsoft Office suite.
• Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
• Previous Home Health experience preferred.
Benefits:
• Health, Vision, & Dental
• 401K & Pension w/ 4% employer contribution
• PTO: 15 Days
• Competitive Pay: With opportunity for advancement
• Company paid life insurance and disability benefits.
• Pre-tax FSA and HSA plans are offered.
• Generous PTO Packages
• Company offered 401k plan and pension
• Company-Paid Education Programs: 50% discounts on tuition for selected courses