Job Description:
• Assist individuals in understanding their coverages and selecting the right products, services and best solutions
• Providing full lifecycle customer service and sales
• Respond to customer inquiries with compassion and active listening
• Identify additional needs customers may have and help them to upgrade products or services
• Complete the sale or renewal of a health plan that best suits the customer's needs
Requirements:
• Current Health insurance license in your state of residence
• High speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• Strong customer service orientation (empathy, compassion and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote
Benefits:
• All license fees provided by TTEC as your employer
• Continuing education paid by TTEC
• Healthy benefits package including PTO, tuition reimbursement, health and wellness incentives