• Job will be done remotely (at home).
• Schedules, coordinates, and reschedules clinic/telehealth clinic appointments and sleep study appointments. Relays necessary messages related to scheduling to staff and patients.
• Tracks referrals and relevant information in spreadsheets.
• Manage all incoming referrals—liaison to primary care and referring physician offices.
• Register all new patients into electronic health record (Athena).
• Set up patient portal accounts.
• Ensure that all new patient paperwork has been completed before the visit.
• Gather and scan all required patient information from physicians, hospitals, sleep centers, etc., into the patient chart.
• Insurance workflows- obtain correct policy information and cross reference with internal workflows to ensure timeliness with patient appointments.
• Helps obtain authorizations as needed.
• Patient Liaison providing timely and professional services to parents, family members, and others.
• Maintains patient confidentiality.
• Maintains timely flow of administrative processes.
• Provide backup assistance to other PSS positions.
• Follow all HIPAA regulations.
• Attends staff meetings.
Monday-Friday, 8:30 am-5 pm (mountain time)
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Language:
• Spanish (Preferred)
Work Location: Remote