Key Responsibilities
IT Infrastructure Platform Management (80%)
- Design & Implementation: Design and deploy robust IT infrastructure platforms to support critical business applications, ensuring seamless integration with US-based client systems.
- Performance Optimization: Analyze complex performance trends, identify potential risks, and propose systemic optimizations.
- Capacity & Budgeting: Lead capacity planning initiatives and provide technical rationale for procurement budget planning and specifications.
- R&D and Innovation: Research emerging technologies to evaluate and propose innovative solutions and iterative system upgrades.
- Automation & Integration: Design complex scripts to automate routine tasks and optimize existing infrastructure tools and resource integration.
Security Assurance & Continuity (20%)
- Threat Mitigation: Safeguard infrastructure by deploying robust security measures, managing patch updates, and designing response strategies for identified vulnerabilities.
- Incident Management: Lead the resolution of unprecedented technical issues, performing root-cause analysis and documenting prevention measures.
- Business Continuity (BCP): Draft comprehensive BCP plans, define testing approaches, and evaluate drill results to ensure organizational resilience.
- Compliance & Audit: Ensure strict adherence to security protocols and assist in the preparation of audit materials and improvement reports.
Technical Leadership
- Knowledge Management: Lead the development of technical documentation and internal knowledge bases to facilitate team-wide technical exchanges.
- Standardization: Identify and mitigate risks in non-standard scenarios while proposing improvements to standardize global processes.
Requirements
Education & Experience
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Technical Tenure: Minimum of 4 years of total IT experience, with at least 2 years specifically in a networking-related field including project experience.
- Network Scale: Experience administering medium-sized networks (750+ nodes) is preferred.
- Global Context: Experience working within a Multinational Corporation (MNC) environment is highly desirable.
Technical Skills
- Certifications: CCNA required; CCNP (or equivalent) is strongly preferred.
- Hardware Expertise: Advanced proficiency in Cisco (ASA, IOS, Switches) and Huawei technologies.
- Networking Protocols: Deep understanding of TCP/IP, BGP, OSPF, MPLS, QoS, and VPN (GRE, IPSec).
- Systems Knowledge: Introductory knowledge of Windows Server and Linux (Ubuntu preferred).
- Infrastructure: Hands-on experience with Firewalls, LAN/WAN, IDS, and complex cabling/rack management.
Core Competencies
- Project Management: Proven experience leading at least one 6-month technical project.
- Problem Solving: Ability to solve complex technical issues without predefined processes.
- Communication: Ability to communicate technical ideas effectively in English, both verbally and in writing.
Originally posted on