Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.
Key Responsibilities:
Revise orders as needed due to delivery date changes, requirement changes or inventory availability
Following up with vendors on shipping date estimation.
Constant communication with internal team, confirming orders, informing of shipping date(s), any possible delays, and back orders
Organized and Efficient
Provide weekly order updates; Responsible to ensure all orders are on time and routed as per customer requirements.
Any delays to be communicated with the team in advance; Work with Customer Portals to confirm orders
Skills & Qualifications:
Minimum of 3 years’ experience in order management, purchasing, finance or sales operations
Bachelor’s degree in finance is preferred
Experience in Salesforce and Oracle NetSuite are preferred
Must possess positive attitude and willingness to succeed
Strong organizational and financial skills, as well as problem solving agility also required
Must also be proficient in standard business tools including Microsoft office
Candidate must be a team player and must be ready to work North America shift hours
Benefits at Anovia
Comprehensive Health Insurance policy
Employee Wellness Program with focus on mental health
Robust reward and recognition programs
Company incentive programs offered
Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
Ample growth and learning opportunities
Remote work opportunities
Focus on work/life balance
Immigration Program supporting immigration to Canada for eligible employees
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Anovia is an equal opportunity employer.