About SD Worx
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.
Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.
About the role:
We’re excited to kick off a new chapter at SD Worx! As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we’re building a brand-new team and seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact.
Become a key player in shaping the future of global HR and payroll services.
Apply now and join SD Worx on this exciting journey!
Overview
As the Payroll Senior Specialist, you will play a critical role in leading the payroll services for our newly created SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) service organization.
This role includes payroll delivery assurance with high quality operational support across various areas, but not limited to:
continuous payroll through payroll control centre
garnishments
payroll policies and payroll controls
compliance controls
payment releases
reporting to the local authorities
You will be responsible for orchestrating payroll service delivery for customers within the team and ensuring seamless execution of tasks of the payroll workbook.
As a payroll subject matter expert (SME) you will provide guidance, mentorship and training to the medior team members, ensuring compliance with local regulations and maintaining close collaboration with internal and external stakeholders to drive operational excellence.
Furthermore, this role supports defining and establishing global and local standard payroll processes as well as design, implementation, and maintenance of global payroll and HR business process standards.
What do we have to offer?
Stable employment conditions: permanent employment contract (after a 3-month probation period)
Flexible working hours and remote work opportunities
Private medical care (LuxMed)
Cafeteria system / Sports card
Lunch card (Edenred)
Financial allowance for remote work
Loans for employees
Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
Life insurance
Holiday allowance
Free language courses (during your working hours)
Annual bonus
Integration events
Free parking spaces for employees
Referral program
PPK (Employee Capital Plans): 3.5% employer contribution
Learning opportunities: through an individual development plan and professional training
Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!
Which tasks can you expect?
Support HR transformation projects focused on process optimization, technology enhancements, and improving employee experience around payroll
Support design, definition and implementation of global and local payroll process standards
Provide expertise in legal-driven process deviations and align them with global standards
Identify and lead continuous process improvement initiatives
Assess process deviations, determine impact, approve or reject them, and recommend solutions
Lead creation and development of the Local Target Operating Model (TOM)
Ensure implementation and adherence to global and local standards across country teams
Manage Standard Operating Procedures (SOPs) and other process documentation
Support development of training plans and onboarding of new team members
Maintain strong communication with stakeholders (clients and country teams)
Monitor industry trends, regulatory changes, and technologies
Act as final escalation point for complex payroll cases
Support change order management and liaise with third parties
Lead Year-End activities and statutory reporting
Conduct advanced testing and validation for system changes and releases
Qualifications and Experience :
5–8 years of experience in payroll outsourcing within a BPO environment
Strong knowledge of payroll processes, including:
payroll control centre
garnishments
payroll policies and controls
compliance and payments
reporting to local authorities
Practical experience with Employee Central Payroll and payroll control centre
Experience working with multinational clients
Knowledge of SLA and KPI reporting
Strong communication and stakeholder management skills
Ability to work in a fast-paced environment and manage multiple priorities
Ability to work under pressure and ensure high client satisfaction
Strong problem-solving and conflict resolution skills
High attention to detail and strong organizational skills
Fluent English and local language (written and spoken)
Preferred Skills
Experience in payroll and BPO outsourcing environment
Experience with:
SAP SuccessFactors
SAP Payroll
Concur
Workforce Management
integration tools
Experience with payroll interfaces (inbound/outbound)
Certifications such as CPP, CPS or CPM
Ability to work in a dynamic environment with a focus on continuous improvement
From many places, we work as one, moving from better to best together.
SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, disability, sexual orientation and stage of life.
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