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Position Details
Title: PeopleSoft HCM 9.2 HR/Payroll Analyst
Location: Remote
Duration: 12 Months (Possible extension)
Employment Type: Contract
Job Summary
The Systems Analyst 3 role supports a large public sector PeopleSoft HCM 9.2 HR/Payroll environment, providing advanced functional and technical support across HR modules, Position Management, workflows, integrations, reporting, and mainframe-related processes. The role involves ensuring accurate HR data processing, compliance with federal and state regulations, system configuration, troubleshooting, production support, and coordination across multiple agencies in a complex enterprise environment.
Key Responsibilities
• Provide senior-level functional support for PeopleSoft HR and Payroll applications, including Workforce Administration, HR, and Payroll modules.
• Configure and maintain HR and payroll components such as job codes, positions, departments, compensation structures, and business units.
• Manage HR security setup, including row-level security and access controls.
• Interpret and apply HR policies, labor laws, and regulatory requirements (including FMLA compliance).
• Define, configure, and support leave plans, entitlements, and integration with Payroll and Time & Labor.
• Support Approval Workflow Engine (AWE) configuration, troubleshooting, and maintenance.
• Develop and maintain queries and reports using PS/Query, SQL, BI Publisher, and SAP BusinessObjects.
• Perform functional design, configuration changes, and documentation including functional design documents (FDDs) and test scripts.
• Support PeopleSoft technical components including Application Designer, Integration Broker, SQR, and BI Publisher.
• Assist with PeopleSoft tools such as PUM, Fluid UI, Change Assistant, Elasticsearch, and lifecycle management.
• Perform Position Management support including troubleshooting, data fixes, validations, audits, and workflow analysis.
• Support mainframe-related processes including batch monitoring, job failures (abends), log analysis, and root cause analysis.
• Ensure system stability by validating batch jobs, dependencies, and upstream/downstream integrations.
• Support fiscal year-end processes, legislative changes, and enterprise-wide payroll/HR updates.
• Maintain and analyze historical and operational HR/payroll data for reporting and testing purposes.
• Perform data updates, configuration changes, and maintenance in HR/payroll systems.
• Support system refresh activities, environment validation, and post-refresh integrity checks.
• Provide Level 2 service desk support, including advanced troubleshooting, incident resolution, and ticket management.
• Participate in major incident management (P1/P2), disaster recovery, and upgrade testing activities.
• Support audit, compliance (including SOC controls), and ensure security, data integrity, and system performance.
• Ensure WCAG 2.1 accessibility compliance for all digital content and system outputs.
• Collaborate with cross-functional teams including HR, payroll, technical, infrastructure, and vendor support teams.
• Gather requirements for system enhancements, break/fix issues, and process improvements.
• Provide user training, knowledge transfer, and support to end users and agencies.
• Support functional design, configuration, testing (UAT/regression), and production deployment activities.
• Participate in project coordination, system enhancements, and legislative or regulatory-driven changes.
• Follow ITIL-based processes for incident, change, and service management.
• Ensure compliance with organizational policies, security standards, and operational procedures.
• Participate in reporting, presentations, audits, and governance activities as required.
Required Skills
• PeopleSoft HCM 9.2 Human Resources (HR) Module
• Texas Public Sector / State Government HR Systems
• Texas HR Policies and Procedures
• Federal Labor Laws and Compliance
• Functional Project Management
• Data Integration and Data Quality Management
• SDLC (Software Development Life Cycle)
• WCAG 2.1 Accessibility Compliance
• Requirements Gathering and Business Analysis
• Vendor Management and Contract Compliance
• Employee Data Management
• Entitlements and Deductions Administration
• Fiscal Year-End Processing
• Organizational Change and Legislative Implementation Support
• Mainframe Data Analysis and Validation
• Environment Refresh Coordination and Validation
• ITIL Framework
• IT Service Management (ITSM)
• IT Asset Management (ITAM)
• Production Support in Multi-Agency Environments
• Documentation and Functional Specifications
Preferred Skills
• FMLA Administration and Configuration
• FMLA Plan Setup and Balance Tracking
• Mass Salary Action Processing
• Customer-Facing Agency Support
• Multi-Agency HR System Expansion Support
• Functional Specification Development
• SQL for Data Synchronization and Reconciliation
• Legacy HR/Financial System Support
• Fiscal Year-End Processing for Enterprise HR Systems
• Benefits Administration and Legislative Program Implementation
• Cross-System Integrations
• Enterprise HR System Enhancements
• Large-Scale Government HR Operations Support
• Production Support for Legacy Systems
• Stakeholder Communication and Training
• System Conversion and Data Reconciliation Activities