About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2800 customers across 50 countries and serving over 20 million students. Ellucians AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty, and staff.
Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.
Ellucians innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
Ellucian is on a mission to power higher education so institutions can empower student success. Through cutting-edge technology, we enable institutions to transform the lives of students and the communities they serve.
We are hiring a Principal Product Evangelist USA to report to the VP Product Evangelism and serve as a senior market-facing leader who brings Ellucians product vision to life across the United States. This role does not own messaging. Solutions Marketing owns messaging, and this role operationalizes and amplifies that messaging through executive storytelling, field-ready narratives, customer advocacy, and high-impact market presence.
Where will you make an impact?
Activate Solutions Marketing narratives in the field
Translate approved messaging into compelling executive stories, demos, talk tracks, event programming, and reusable storytelling kits for the US market.
Lead executive-level evangelism moments
Represent Ellucian in customer executive briefings, conferences, webinars, user groups, and partner events with keynote-ready delivery and audience-specific framing.
Build and scale customer advocacy
Develop and mobilize customer champions, reference stories, practitioner communities, and outcome proof points that increase credibility and accelerate adoption.
Partner with Sales on strategic opportunities
Support high-impact pursuits through executive presentations, storytelling for key decision-makers, and confidence-building customer narratives, especially for strategic accounts.
Create a closed-loop feedback system
Capture field intelligence, including objections, competitive signals, win and loss themes, and adoption friction, and feed structured insights back to the VP Product Evangelism, Solutions Marketing, and Product to improve readiness and message deployment.
Raise Ellucians thought leadership footprint
Drive a consistent drumbeat of high-quality content and speaking engagements that increase market understanding and reinforce Ellucians leadership in responsible AI-powered transformation.
Establish measurable evangelism programs
Define success metrics for reach and engagement, advocacy pipeline, field enablement utilization, and influence on strategic opportunities, and use data to continuously improve programming.
What you will bring
Senior evangelism and market-facing experience
10 years of experience in product evangelism, product marketing enablement, go-to-market leadership, communications, or related market-facing roles in enterprise software or SaaS, with a demonstrated record of external speaking and executive facilitation.
Executive presence and spokesperson readiness
Proven success delivering high-stakes presentations, keynotes, and executive briefings, with the ability to engage confidently with senior institutional stakeholders, such as presidents, provosts, CIOs, and student success leaders.
Narrative execution without messaging ownership
Strong ability to operationalize Solutions Marketing messaging into stories, presentations, and assets that land with distinct audiences, with high standards for message discipline, clarity, and authenticity.
Customer advocacy builder
Experience creating and scaling customer champion motions, reference storytelling, and outcomes-based proof that can be used across events, sales pursuits, and market education.
Cross-functional influence in a matrixed environment
Demonstrated ability to align and deliver through a matrix spanning Product Engineering, Solutions Marketing, Sales Enablement, Customer Success, and regional GTM teams.
Strong business and product acumen
Ability to understand product strategy and roadmap intent, translate it into institution-relevant value, and communicate trade-offs and outcomes credibly without over-promising.
Operational rigor and program leadership
Comfort defining operating cadences, building repeatable programs, and measuring results with clear inputs and outputs, such as content performance, engagement, advocacy, growth, and field impact.
Travel
Willingness to travel for major events and customer engagements across the USA.
What makes Ellucian life
Comprehensive health coverage, medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account LSA that allows you to contribute towards your health, financial, or learning interests
401k w match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care mental health
Wellbeats virtual fitness classes
RethinkCare & Wellthy- caregiver support
Diversity and inclusion programs, which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
We Foster a learning culture with
Education Assistance Program
Professional development opportunities
Remote
Skills:
Artificial Intelligence (AI), Best Practices, Conferences, Continuous Improvement, Cross-Functional, Data Sets, Develop and Maintain Customers, Ecosystems, Enterprise Applications, Evangelism, Field Marketing, Field Trials, Fundraising, Higher Education, Leadership, Leading Edge Technology, Market Share, Marketing, Marketing/Promotional Messaging, Messaging Technology, Metrics, Partner Sales, Power Amplifier, Presentation/Verbal Skills, Product Demonstration, Product Engineering, Product Marketing, Product Planning, Product Strategy, Sales, Sales Presentation, Sales Strategy, Software as a Service (SaaS), Solution Sales, Storytelling, Strategic Accounts, Thought Leadership, User Groups, Webinar, Willing to Travel
About the Company:
Ellucian Company LP
We provide technology solutions and services that remove barriers, helping higher education institutions achieve student success. It’s been our total focus for more than 40 years. Our passion speaks for itself: today we serve 2,400 institutions and 18 million students in 40 countries around the globe.Our goal is to ensure European institutions have technology for faster, smarter growth and peak operational efficiency—all in the service of student success.
Company Size:
2,500 to 4,999 employees
Industry:
Computer/IT Services
Founded:
1968
Website:
http://www.ellucian.com/