Job Description:
• Manage back-office responsibilities including referral management, prior authorizations, specialty pharmacy & infusions, and medical records to help deliver and implement clinical strategies and support member care coordination in collaboration with a multidisciplinary clinical team
• Use a high level of attention to detail, organization, and communication skills to obtain, manage, and follow up on member referrals and prior authorizations to ensure key care plan goals are met
Requirements:
• Minimum of 2-3 years experience in healthcare coordination, care, or case management within a remote digital healthcare space
• Completed degree in a health and science related field (biology, psychology, health science, nutrition, nursing, etc.)
• Fluent in healthcare terminology with a working understanding of clinical concepts
• Background knowledge navigating health insurance plans and coverage, with ability to provide benefits breakdown analysis to consumers
• Comfortable and competent with common administrative technologies (Zoom, Slack, Office or equivalent), charting electronically in EMR/EHR systems
Benefits:
• Employer-sponsored medical, dental, and vision coverage
• Unlimited PTO + 11 paid company holidays
• Eligibility to contribute to 401(k)
• Tailored professional development opportunities as we scale
• Access to Overalls, because we know life happens