About Us:
Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
About the Role:
Education and Counseling: This role is a remote, patient-facing role. As part of our RN team, you will provide education about a patient’s diagnosis, test results and treatment plan.
Collaboration: Collaborate closely with cardiologists, PCPs and other healthcare professionals to ensure comprehensive and coordinated care for patients. Discuss complex cases and participate in multidisciplinary care teams. Utilize clinical decision making to escalate concerns to the care team.
Documentation: Maintain accurate and detailed patient records, including patient interactions, medical histories, assessments, treatment plans, progress notes, and discharge summaries within scope of practice. Ensure compliance with legal and ethical standards.
Follow-Up Care: Schedule and conduct follow-up virtual visits to monitor patients' progress and address any concerns or questions.
Patient Advocacy: Serve as an advocate for patients' needs and preferences, ensuring that they receive appropriate care and support throughout their healthcare journey.
Compliance: Adhere to legal and ethical guidelines, including patient confidentiality and telemedicine regulations, while providing virtual care.
Prioritization & Triage: Efficiently triage incoming patient requests and manage patient panel by prioritizing patients based on need and client SLAs.
Continuing Education: Pursue ongoing education and professional development in the field of cardiology to stay updated on the latest advancements and maintain relevant certifications.
Quality Assurance: Participate in quality assurance programs to monitor and improve the quality of cardiology care provided within the organization.
About You:
Licensure Requirement: Must hold an active, current, and unrestricted Registered Nurse (RN) license (Compact). Licenses in CT, MA, and RI are a plus.
At least 3+ years of experience in cardiology. Experience in telemedicine is a bonus.
Excellent communication and interpersonal skills, especially in a virtual environment. Team-player is a must.
Ability to effectively educate patients and collaborate with a multidisciplinary healthcare team, including cardiologists and advanced practitioners.
Ability to work independently and make clinical decisions under appropriate supervision
Proficiency in using telehealth platforms and electronic health records
Commitment to patient-centered care and empathy for patients with chronic cardiology conditions
Compassion and empathy when working with patients and their families, especially when delivering challenging diagnoses or managing chronic cardiac conditions.
About Our Culture:
We are mission-driven: we're revolutionizing the way cardiovascular care is delivered
We are fast-paced & agile: we move quickly, iterate often, and value experimentation
We are remote-first: flexibility, autonomy, and trust are at the core of how we operate
We care about diversity: diversity allows us to build an excellent patient experience
We care about each other: we are stronger together through a culture of mutual respect and active support.
We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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