Note: The job is a remote job and is open to candidates in USA. Balto is a fast-growing leader in the AI Contact Center focused on delivering exceptional customer experiences. They are seeking a highly driven Mid-Market Account Executive to generate revenue by identifying and closing new business opportunities within the mid-market segment.
Responsibilities
- Deliver on quarterly and annual quota metrics
- Manage the full sales cycle from initial qualification and discovery through negotiation and close
- Proactively prospect and generate new pipeline through targeted outreach, leveraging internal resources, and following up on Marketing-generated leads
- Develop and present compelling, tailored value propositions to key stakeholders, including C-level executives
- Maintain a predictable and accurate sales forecast, providing the Sales Leadership team with clear visibility into pipeline health and deal progression
- Own and manage your territory and account list, developing strategic account plans to maximize coverage and conversion
- Partner with Solution Engineer to deliver tailored product demonstrations and POC’s
- Ensure accurate and up-to-date documentation of all sales activities in the CRM (Salesforce)
- Become a subject matter expert on the AI Contact Center space, the competitive landscape, and Balto’s product capabilities
- Drive collaboration with Marketing, Product, and Customer Success to ensure seamless customer handoffs and shared success
Skills
- 4+ years of successful, quota-carrying sales experience as an Account Executive, ideally selling Ai SaaS solutions into the mid-market or enterprise segment
- Proven track record of consistently meeting or exceeding annual sales targets
- Expert-level proficiency with CRM (preferably Salesforce) and sales execution tools (preferably Gong)
- Exceptional closing skills with a consistent ability to navigate and execute complex, multi-threaded deals
- Highly organized with strong pipeline and territory management skills
- Excellent communication, presentation, and negotiation skills, with the ability to articulate value to both business and technical audiences
- A high-energy, resilient, and collaborative team player with a strong hunter mentality
- Strong understanding of the contact center and/or AI landscape is a plus
Benefits
- Fully remote team — work from anywhere in the US
- Great benefits: healthcare, 401(k), unlimited PTO, learning stipends, and more
Company Overview