Note: The job is a remote job and is open to candidates in USA. Astutis, part of Wilmington plc, is a leading provider of accredited Health, Safety, and Environmental training. They are seeking a proactive, relationship-focused Account Manager to manage a portfolio of valued customers, drive meaningful growth, and deliver exceptional service while identifying upsell and cross-sell opportunities.
Responsibilities
- Delivering targeted annual sales revenue from your assigned account portfolio
- Building and maintaining strong, long-term relationships with clients, expanding contact points across accounts
- Following up on incoming enquiries and referrals to maximise opportunities
- Generating further business through new buyers, departments, and regions within existing accounts
- Identifying and converting upsell and cross-sell opportunities
- Conducting discovery meetings and delivering engaging sales presentations
- Producing tailored proposals and accurate pricing aligned with target margins
- Maintaining accurate pipeline tracking and customer records within Sage CRM
- Acting as the customer’s representative internally to ensure services are delivered to expectation
- Developing strong product and sector knowledge to provide trusted advice to customers
- Collaborating with Account Managers, Business Development Executives, and wider teams to maximise revenue
- Ensuring adherence to systems and processes in line with ISO 9001:2015 standards
- Supporting additional tasks as required by the Sales Director
Skills
- Confidence in conducting customer meetings, presentations, and commercial discussions
- A self-motivated, proactive, and resilient approach to sales activity
- Experience managing opportunities within a structured sales pipeline
- Excellent communication and relationship-building skills
- Strong collaboration skills with SDRs, Marketing, and wider commercial teams
- Comfort working towards activity and revenue KPIs
- Strong organisational and CRM management capabilities
- A commercially aware, consultative sales approach
- Permission to work in the role's location by the start of their employment
- Experience selling training, consultancy, or professional services
- Knowledge of health, safety, environmental, or compliance sectors
Benefits
- 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
- Additional Holiday Purchase
- Hybrid Working
- Performance-Related Bonus
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Company Overview
Compliance Week publishes information on corporate governance, risk, and compliance for financial, legal, audit, risk. It was founded in 2002, and is headquartered in Boston, Massachusetts, USA, with a workforce of 11-50 employees. Its website is https://www.complianceweek.com/.