Note: The job is a remote job and is open to candidates in USA. Inovalon is a company focused on transforming the healthcare ecosystem through technology and data. They are seeking an Accounts Receivable Collections Specialist to provide excellent customer service, manage accounts receivable activities, and ensure compliance with company policies.
Responsibilities
- Contact customers via phone or email in portfolio to secure payment
- Maintain collection plan tasks daily to manage past due accounts
- Follow up on payment arrangements and settlements
- Provide overview of customer balances to senior leadership and recommendation of next steps
- Advocate customer needs/issues cross-departmentally
- Maintain compliance with lnovalon's policies, procedures and mission statement
- Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company
- Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function
Skills
- Associate's Degree (A.A.) in accounting, finance or business administration or equivalent experience
- Less than 1 Year of customer service experience
- Less than 1 Year of call center experience
- Less than 1 Year of collections experience
Benefits
- Performance-based incentives
- Health insurance
- Life insurance
- Company-paid disability
- 401k
- 18+ days of paid time off
Company Overview