Note: The job is a remote job and is open to candidates in USA. Boostlingo is a mission-driven, fast-growing language technology company focused on developing interpretation technology solutions. They are seeking an experienced Accounts Receivable Specialist to manage financial transactions and customer communications, ensuring timely payments and accurate account management.
Responsibilities
- Serve as a point of contact for customers regarding their account balances, invoices, and payment inquiries
- Communicate with customers to provide outstanding customer service and resolve any billing or payment-related issues
- Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments
- Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies
- Maintain accurate records of collection activities and update customer accounts accordingly
- Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments
- Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies
- Maintain accurate records of collection activities and update customer accounts accordingly
- Collaborate with the sales and customer onboarding teams to set up new customer accounts accurately and efficiently
- Verify customer information and update details as required
- Ensure all necessary documentation and contracts are completed and filed appropriately
- Perform regular monthly reconciliation of customer accounts to ensure accuracy and completeness
- Identify and resolve any discrepancies or outstanding issues related to account balances or payment records
- Prepare and distribute account statements and reports to customers as required
Skills
- Bachelor's degree in Accounting, Finance, or a related field, or equivalent professional experience
- Minimum of 3 years of accounting or accounts receivable experience in a fast-paced business environment
- Strong Excel proficiency, including advanced formulas and account reconciliation capabilities
- Excellent written and verbal communication skills with demonstrated customer service experience
- Experience managing collections efforts, including payment follow-ups and resolving billing discrepancies
- Experience working within ERP systems, preferably NetSuite
- Proven ability to manage customer account reconciliations and maintain accurate financial records with strong attention to detail
- Experience collaborating cross-functionally with sales, onboarding, or customer success/account management teams
Benefits
- Hybrid/Remote working arrangements
- Competitive compensation and robust benefits offerings, including 401(k) plan with match!
- Flexible PTO
Company Overview