Note: The job is a remote job and is open to candidates in USA. Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. They are seeking an experienced Accounts Receivable Specialist to join their Finance team, responsible for managing financial transactions and communication with customers to ensure timely payments and accurate account management.
Responsibilities
- Serve as a point of contact for customers regarding their account balances, invoices, and payment inquiries
- Communicate with customers to provide outstanding customer service and resolve any billing or payment-related issues
- Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments
- Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies
- Maintain accurate records of collection activities and update customer accounts accordingly
- Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments
- Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies
- Maintain accurate records of collection activities and update customer accounts accordingly
- Collaborate with the sales and customer onboarding teams to set up new customer accounts accurately and efficiently
- Verify customer information and update details as required
- Ensure all necessary documentation and contracts are completed and filed appropriately
- Perform regular monthly reconciliation of customer accounts to ensure accuracy and completeness
- Identify and resolve any discrepancies or outstanding issues related to account balances or payment records
- Prepare and distribute account statements and reports to customers as required
Skills
- Bachelor's degree in Accounting, Finance, or a related field, or equivalent professional experience
- Minimum of 3 years of accounting or accounts receivable experience in a fast-paced business environment
- Strong Excel proficiency, including advanced formulas and account reconciliation capabilities
- Excellent written and verbal communication skills with demonstrated customer service experience
- Experience engaging with customers directly, providing excellent customer service
- Superb attention to detail and an analytical mindset
- Unquestionable integrity and ethics
- Excellent communication skills, both verbal and written
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
- Excellent time management and organization skills
- Experience managing collections efforts, including payment follow-ups and resolving billing discrepancies
- Experience working within ERP systems, preferably NetSuite
- Proven ability to manage customer account reconciliations and maintain accurate financial records with strong attention to detail
- Experience collaborating cross-functionally with sales, onboarding, or customer success/account management teams
Benefits
- Hybrid/Remote working arrangements
- Competitive compensation and robust benefits offerings, including 401(k) plan with match!
- Flexible PTO
Company Overview