Note: The job is a remote job and is open to candidates in USA. Esusu is a financial technology and data platform focused on revolutionizing financial health and identity services. The Accounts Receivable Specialist will manage the end-to-end billing cycle, including automated invoicing workflows and cash application, while ensuring effective communication with customers and collaboration with the Corporate Controller.
Responsibilities
- Review closed-won opportunities in Salesforce, trigger automated billing runs in NetSuite, and ensure accurate contract configurations
- Configure, monitor, and optimize automated subscription or recurring billing schedules and automated email dunning workflows for overdue accounts
- Proactively track, identify, and resolve failed electronic invoice deliveries, ensuring successful submission into client e-procurement portals (e.g., Coupa, Ariba)
- Manage the AR aging report, systematically follow up on automated dunning escalations via phone and email, and minimize Days Sales Outstanding (DSO)
- Respond to customer inquiries related to account statement requests, invoicing concerns, and outstanding invoices
- Work closely with the Corporate Controller to review bad debt reserves, support month-end close reconciliations, and escalate complex payment disputes
- Match and apply daily incoming ACH, check, wire, and credit card payments within NetSuite against open customer accounts
Skills
- Minimum 1–2 years of hands-on experience navigating NetSuite AR modules, automated billing engines, and cash application tools
- Experience auditing customer contracts, viewing opportunity objects, and updating collection status notes within Salesforce
- Direct experience managing automated billing schedules, setting up system-generated dunning letters, or troubleshooting electronic delivery workflows
- Solid understanding of basic accounting principles to effectively communicate ledger discrepancies and financial variances to the Controller
Benefits
- Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)
- Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
- Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).
- Premium Health Coverage – Comprehensive HMO via Maxicare
- Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay
- Work Tools Provided – Laptop and essential work equipment included
- In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
Company Overview