Note: The job is a remote job and is open to candidates in USA. Baptist Health is looking for a Cardiology Application Senior Analyst to join our team. This role is responsible for the application and integration of information technology in the healthcare setting, serving as a liaison between the IT department and operations to ensure system design aligns with operational processes.
Responsibilities
- Manage stakeholder expectations by analyzing expectations and requirements
- Identify project issues and risks and resolve or escalate as appropriate
- Collaborate effectively with colleagues to complete tasks
- Lead or actively participate in meetings
- Participate in several projects at one time
- Lead a single project
- Provide advanced knowledge of product features, functionality and utilization of the application software
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve moderately complex problems
- Participate/lead in disaster recovery initiatives
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned
- Provide assigned on-site support during go-lives and system upgrades
- Provide 24/7 support when scheduled
- Resolve or triage support calls as applicable
- Serve as a resource to Associate and Intermediate level analysts as needed for resolution of support calls
Skills
- Bachelor's degree OR Minimum four years direct experience in lieu of degree
- Must obtain training required to support primary application (e.g., Epic Willow Inpatient, Epic Willow Ambulatory, Epic Beacon, epic Ambulatory, Epic Compass Rose, Epic Willow Inventory, Omnicell) within 6 months
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