Note: The job is a remote job and is open to candidates in USA. SMX is a team of technical and domain experts dedicated to enabling mission success, particularly in national security initiatives for the DoD. They are seeking a detail-oriented Operations Analyst/Software Tester to support multiple software projects by ensuring quality assurance and effective communication among stakeholders.
Responsibilities
- Regularly engage with internal and external stakeholders to gather system and user requirements, validate workflows, provide project status updates, and clarify user needs
- Facilitate clear and concise communications regarding product status, testing results, and process changes, ensuring alignment across all project phases
- Analyze system design and operational requirements for the software projects, working to ensure functional, integration, and data traceability
- Contribute to the preparation, review, and iterative improvement of technical documentation, such as Software Design Descriptions (SDD), Software Version Descriptions (SVD), Cybersecurity Implementation Plans (CSIP), and Database Design Documents (DDD)
- Assist in integrating stakeholder or government feedback as part of documentation change processes
- Develop and maintain comprehensive test plans, test procedures, test scripts, and test reports for functional, regression, suitability, and acceptance testing in accordance with test documentation standards (e.g., DI-NDTI-80603A, DI-NDTI-80566A, DI-NDTI-80809B)
- Lead facilitation and execution of User Acceptance Testing, including setting up test environments, coordinating user participation, preparing UAT documentation, collecting and analyzing feedback, and reporting results to the project and stakeholder teams
- Prepare and update test plans, test procedures, and test reports
- Ensure timely delivery, compliance with contract schedules, and incorporation of stakeholder feedback into final and revised documentation
- Support regular updates to internal team documentation and Standard Operating Procedures (SOPs) to reflect evolving practices and lessons learned
- Support and help coordinate stakeholder integration meetings; document outcomes and action items to drive cross-functional alignment
- Facilitate communication and risk tracking surrounding changes and updates to CDRLs and other project deliverables
- Identify opportunities for process optimization regarding requirements management, testing, and documentation to drive efficiency and quality
- Advance the creation and ongoing maintenance of an automated testing suite to ensure scalable and efficient validation of system functionality, with the aim of improving test repeatability, reliability, and speed over the project lifecycle
Skills
- Clearance Required: Secret
- Bachelor's degree in computer science, information systems, engineering, operations research, or related discipline
- Minimum 2 years of experience in software/system testing or operations analysis, preferably on DoD or mission-critical enterprise systems
- Experience interpreting requirements and translating them into executable test cases and workflows
- Hands-on experience with manual and automated testing, test planning, and test result reporting
- Familiarity with technical documentation practices, particularly for DoD or federal systems, including the preparation and revision of test plans, test procedures, test reports, and other technical artifacts
- Strong communication, organizational, and analytical skills; ability to facilitate meetings and present findings to technical and non-technical audiences
- Experience supporting or facilitating UAT and stakeholder engagement meetings
- Experience with Agile methodologies, test management tools, and (preferably) test automation concepts
- Proficient with Microsoft Office Suite; ability to prepare professional-assessment reports and presentations
- Understanding of data management concepts, aviation reliability, or sustainment systems is preferred
Benefits
- Health insurance
- Paid leave
- Retirement
- Learning & development opportunities
Company Overview
SMX is a provider of information technology (IT), services, and advanced engineering with a focus on Cloud Solutions. It was founded in 1995, and is headquartered in Hollywood, Maryland, USA, with a workforce of 1001-5000 employees. Its website is https://www.smxtech.com.