Note: The job is a remote job and is open to candidates in USA. Pavion is a global leader in providing innovative fire, security, and communication integration solutions. They are seeking a talented and motivated Associate National Account Executive to manage client relationships, drive account growth, and collaborate with internal teams to deliver client value.
Responsibilities
- Serve as the primary point of contact for assigned accounts, managing day-to-day relationships and ensuring long-term client satisfaction
- Develop and execute robust account plans with actions and strategies to grow wallet share
- Drive account growth through proactive upselling, modernization and technology refreshes, cross-selling of products and services tailored to client needs
- Develop and execute strategic account plans to meet revenue targets and expand engagement across departments (e.g., Facilities, IT, Finance, Loss Prevention, C-suite)
- Monitor account performance, track KPIs, and resolve issues with a client-centric, solution-oriented approach
- Respond to qualified RFPs and assist in preparing tailored proposals and presentations for prospective clients
- Develop and maintain industry relationships with consultants, contractors, and manufacturers to support client development
- Represent the company at trade shows and participate in local associations to stay visible and build pipeline opportunities
- Ensure compliance with company policies, procedures, and standards in all account management and client-facing activities
- Conduct on-site physical surveys to assess client needs
- Design systems in alignment with client requirements and company standards
- Clearly communicate complex technical concepts and services in a consultative, client-friendly manner
- Prepare and deliver customized sales presentations and proposals that translate product features into tangible business benefits
- Partner with internal teams (Sales, Marketing, Customer Success, Operations, Finance) to deliver client value
- Provide strategic insights and account feedback to support product development and go-to-market strategies
- Collaborate with Marketing to create and implement account-specific campaigns and initiatives
- Stay informed on industry trends, competitive activity, and market dynamics impacting key accounts
- Share insights and strategic recommendations with leadership to support broader business planning and strategy
Skills
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- 3+ years of sales or account management experience, preferably with national or strategic accounts
- Experience with the use of construction documents, such as: transmittals, RFI, specifications, drawing packages, and AIA billing
- Proven track record of meeting or exceeding sales quotas
- Understanding of job financial reports and the ability to control costs in the handling of large projects
- Strong negotiation, relationship-building, and presentation skills
- Excellent organizational and time-management abilities
- Proficiency with CRM systems (Salesforce or similar) and MS Office Suite
- Capable of translating complex technical concepts into understandable terms for non-technical audiences
- Willingness to travel to customer sites and industry events (25–40%)
- Experience in electronic security systems design, installation, or engineering
Company Overview