Note: The job is a remote job and is open to candidates in USA. Aurora Peak Brands is a global team dedicated to building and scaling consumer brands. They are seeking a detail-oriented Operations Coordinator to oversee the lifecycle of custom product manufacturing projects, ensuring smooth operations, quality standards, and effective communication between teams.
Responsibilities
- Oversee the full lifecycle of custom manufacturing orders from initiation to delivery
- Coordinate daily with factory teams to ensure production accuracy, on-time delivery, and quality standards
- Review samples, pre-production materials, and testing results before mass production
- Manage logistics, delivery timelines, and payment coordination with internal and external partners
- Troubleshoot production issues and ensure smooth resolution across stakeholders
- Act as the main point of contact between clients, factory partners, and internal teams
- Collaborate with sales and customer success teams on complex or high-value projects
- Work with design teams to validate files, materials, and production feasibility
- Support early-stage project assessments including cost and production constraints
- Conduct cost analysis and negotiate with manufacturers to achieve target gross profit margins
- Ensure pricing aligns with both company financial goals and client expectations
- Maintain strict quality control across all production stages
- Identify opportunities to improve processes, reduce costs, and increase efficiency
Skills
- 3+ years of experience in operations, manufacturing coordination, project management, or a similar product-focused role
- Strong understanding of production processes, quality control, and supply chain logistics
- Excellent communication skills and ability to work across multiple teams and time zones
- Strong attention to detail and ability to manage multiple moving parts at once
- A proactive, problem-solving mindset and ability to stay calm under pressure
- Comfortable working independently in a fast-paced, remote environment
- Strong analytical and commercial thinking skills
- Experience working with overseas manufacturers is a strong plus
- Familiarity with ERP or production tracking systems is a bonus
- Degree in Engineering, Operations Management, or a related field is preferred but not required
Benefits
- 13 PTO days + 3 federal holidays
- Uncapped growth opportunities
- Commission incentives
Company Overview
Jobrack is an online platform to provide jobs to the community. It was founded in 2016, and is headquartered in London, England, GBR, with a workforce of 11-50 employees. Its website is https://jobrack.eu.