Note: The job is a remote job and is open to candidates in USA. Blue Mantis is a leading strategic digital technology services provider, and they are seeking an experienced Azure FinOps Consultant. The successful candidate will work as a cloud customer success manager, providing FinOps services and ensuring a positive customer experience while managing complex customer requests.
Responsibilities
- Conduct customer business reviews that are focused on cloud utilization and identifying and sharing cost optimization opportunities
- Build and maintain a trusted advisor relationship with our customers
- Maintain comprehensive documentation of checklists, procedures, processes, and policies to support compliant and best-practice deployment and utilization of cloud resources
- Define, measure and monitor KPIs and SLAs that lead to high customer satisfaction
- Own the post-sales relationship
Skills
- Experience with supporting Microsoft Azure clients
- Either possess or be willing to obtain FinOps Practitioner Certification
- BS Degree in Business or a Technology related field; graduate degree appreciated
- Experience optimizing workflows and implementing process improvement
- Technical and business problem-solving skills and judgement
- Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels
- Ability to prioritize and manage competing demands
- Experience working with Clients on business solutions
- Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn
- Either possess one year of prior experience in the Microsoft Azure Portal or similar Cloud Portals or be willing to learn
Company Overview