Note: The job is a remote job and is open to candidates in USA. Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. The Clinical Administrator will support the clinical team with scheduling, attendance, data collection, and technology issues to ensure efficient care delivery for clients.
Responsibilities
- Open groups and ensure technical setup for day's expected clients
- Virtual interaction with clients -- welcoming them to group, answering questions
- Facilitates client and group facilitator virtual entry during treatment session
- Monitors group attendance and helps to contact any absent clients
- Verifies and publishes group attendance for all days and times of treatment
- Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
- Provides clients and families with calendar invitations and text reminders to treatment sessions
- Track and monitor alumni or family groups as needed
- Administer surveys
- Other duties as assigned
Skills
- W2 part-time role
- Must be available for 10 hours/week minimum
- Work authorized in the United States and native or bilingual English proficiency
- Have access to reliable technology resources & WiFi to work in a remote setting
- High attention to detail and ability to work independently and efficiently
- Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
- Limited proficiency in Microsoft Office–Excel, or Google Sheets
- Clinical Administrators must have availability: Monday - Thursday from 3-8pm MT (highly preferred) or Monday - Thursday from 10-2pm MT
- Friday/Saturday availability highly preferred
- Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings is highly preferred
Benefits
- Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
- The cost for this background check will be paid for in full by Charlie Health.
Company Overview
Virtual behavioral health clinic for high acuity youth It was founded in 2020, and is headquartered in Bozeman, Montana, USA, with a workforce of 1001-5000 employees. Its website is https://www.charliehealth.com.