[Remote] Clinical Engagement Specialist

Note: The job is a remote job and is open to candidates in USA. DocMatter is an ambitious, growth-stage company changing the face of collaboration for the medical community. As a Clinical Engagement Specialist, you will be responsible for sustaining clinician networks and ensuring alignment with industry and society partners through monitoring discussions and cultivating relationships with thought leaders.

Responsibilities

• Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance
• Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support
• Cultivate KOL (Key Opinion Leader) relationships to sustain recurring, high-quality participation in the platform
• Collaborate with Customer Success on quarterly reporting for our industry and society customers
• Turn discussion trends and data into clear, actionable insights for internal teams and industry partners
• Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health

Skills

• Bachelor's degree required; life sciences or related STEM field
• 2+ years of post-grad work experience with direct clinician interaction in medicine, clinical research, healthcare, or life sciences
• Proficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literature
• Excellent written and verbal communication skills
• Demonstrated empathy and sound judgment navigating diverse perspectives, priorities, and time sensitivities
• Mission-driven to reduce variability of care and improve patient outcomes
• Strong ability to understand and guide multidisciplinary clinical discussions

Benefits

• Series A equity
• Medical, dental, vision, and life insurance
• 401(k) retirement plan
• PTO and company holidays
• Fitness stipend

Company Overview