Note: The job is a remote job and is open to candidates in USA. Tycho Insurance is a full-service independent insurance agency specializing in commercial lines and employee benefits coverage. They are seeking a dedicated Commercial Insurance Account Manager to manage the lifecycle and service/renewal process for a dedicated book of business with commercial clients, ensuring accurate coverage and proactive renewals.
Responsibilities
- Manage the entire lifecycle for an existing book of commercial lines accounts, including onboarding new clients, managing renewals, and identifying opportunities for cross-selling and upselling
- Expertly handle a range of commercial coverages including General Liability, Workers' Compensation, Professional Liability, Commercial Property, Commercial Auto, and Cyber insurance
- Quote, bind, and issue new commercial policies in coordination with carriers
- Issue certificates of insurance (COIs) and respond to client requests with accuracy and speed
- Process endorsements, policy changes, audits, and binders accurately and within carrier timelines
- Review policies for coverage accuracy prior to delivery; flag discrepancies proactively
- Communicate proactively and professionally with clients and underwriters across all formats, including email, text, and phone calls
- Maintain accurate client records and documentation in the agency management system
- Support the agency principal on new business submissions as needed
Skills
- 3+ years of commercial lines insurance experience (account management or CSR role) with a proven track record of managing a commercial book of business
- Active Property & Casualty license required (home state; California reciprocity support provided)
- Excellent verbal and written communication skills: your communication with clients and underwriters is clear, organized, and professional
- Comfortable and effective communicating via email, text, and phone calls
- Detail-oriented with a strong track record of accuracy and follow-through
- Self-starter who can manage their own workflow without close supervision
- Comfortable working fully remote with communication across multiple digital formats
Benefits
- Medical and dental insurance
- SIMPLE IRA with 3% employer match
- Fully remote with flexible scheduling
- Licensing support and continuing education assistance
Company Overview
Tycho Insurance Services offers insurance brokerage, including group health, employee benefits, and compliance programs. It was founded in 2009, and is headquartered in Santa Clara, California, USA, with a workforce of 2-10 employees. Its website is https://insureacompany.com.