[Remote] Commission Information Administrator

Note: The job is a remote job and is open to candidates in USA. Warner Pacific Insurance Services is seeking a Commission Information Administrator to manage and review carrier statement data. The role involves collecting, loading, and maintaining accurate data in specified systems while ensuring effective communication with carrier representatives.

Responsibilities

• Administer spreadsheet of all carrier portals and websites and corresponding password and login information for each
• Using daily EFT download from the bank and check deposit data identify commissions received
• Download/account for all commission statements from carrier portals, efaxes, emails and US mail, making sure they are electronically saved to the proper directory
• Investigate missing or unidentified statements
• Prepare assigned statements into necessary excel format for revenue coding and broker commission payments
• Load data into Stateable system
• Communicate with carrier representatives regarding missing statements
• Track and quantify open support tickets with 3rd party vendor
• Assist with special projects as assigned

Skills

• Minimum of a High School Diploma, GED or equivalent
• Excellent customer service skills
• Excellent written and oral communications skills
• Ability to prioritize work effectively
• Ability to work independently and as part of a team
• Ability to be an analytical thinker with attention to detail
• The ability to think objectively and demonstrate sound judgement
• Strong ethical standards with high level of integrity
• Ability to coordinate with computer programmers and work through system logic
• Computer literacy with proficiency in the Microsoft Office suite and emphasis on advanced Excel (pivot tables, v-lookups)
• Ability to sit for long periods of time, lift a minimum of 5 lbs, file, stand, bend, reach, pull
• Knowledge of Sage Intacct and advanced Microsoft Excel skills a plus

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Medical
• Dental
• Vision
• Short- and long-term disability benefits
• 401(k) + match
• Life insurance

Company Overview

Warner Pacific was founded as a family business over 40 years ago and has since expanded to serve brokers all across our nation. It was founded in 1983, and is headquartered in Westlake Village, California, USA, with a workforce of 501-1000 employees. Its website is http://www.warnerpacific.com.

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