Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a part-time Customer Service Representative, you will assist customers by answering their inquiries and resolving their issues, contributing to an exceptional customer experience.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months of customer service experience
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15mbps) may be required for some programs
- Reside within 50 miles of Sacramento, CA
Benefits
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program
- Training is conducted over a 3-week period on a full-time schedule
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Your training experience includes engaging, instructor led online sessions that use both webcam video and audio
- Access to individualized coaching and thousands of free courses to support your growth
Company Overview
Percepta is a global, contact services company that builds customer loyalty. It was founded in 2000, and is headquartered in Köln, Nordrhein-Westfalen, DEU, with a workforce of 1001-5000 employees. Its website is http://www.percepta.com.