Note: The job is a remote job and is open to candidates in USA. Net2Source (N2S) is a company focused on developing and nurturing relationships with clients. As a Customer Success Specialist, you will manage and grow Fortune 500 accounts, ensuring the successful placement of qualified candidates while building strong client relationships.
Responsibilities
- Be the single point of contact for our Fortune 500 clients
- Build long-term client partnerships to understand their challenges and provide solution
- Maximize market share with a client to make us their trusted staffing supplier
- Qualify new job orders and work with the delivery lead for better coverage and support
- Present candidates to Hiring Managers and follow up for feedback
- Coordinate with Client to schedule candidate interviews and onboarding
- Coordinate with recruiting team including screening, orientation, and placement of candidates
- Use CRM/ATS (Job Diva) to manage activities
- Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads
Skills
- Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients
- Strong understanding of working with VMS and MSP based accounts
- Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side
- Strong interpersonal and communication skills
- Excellent negotiation and problem-solving abilities
- Excellent reputation and relationship-building skills
- Ability to work in a fast-paced, target-driven environment
- Must be a self driven and highly motivated individual
- Proficiency in using applicant tracking systems (ATS) and other relevant software
- Must be open to travel across the country, especially locally, and support clients from their offices
- Availability to work outside regular office hours, if needed
- Any experience working with a Hybrid/Offshore delivery model will be a plus
Benefits
- Uncapped Commissions
- 100% Contribution to Health/Dental/Vision
Company Overview
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients. It was founded in 2007, and is headquartered in Somerset, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://net2source.com.