Note: The job is a remote job and is open to candidates in USA. USAA is dedicated to empowering members to achieve financial security through competitive products and exceptional service. The Decision Science Analyst Lead will provide decision support across business areas by applying mathematical and statistical techniques to drive actionable insights and strategic recommendations.
Responsibilities
- Leverages expert business, analytical and technical knowledge to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies
- Applies advanced analytical techniques to solve business problems that are typically large scale with significant impact to current and/or future business strategy
- Organizes and oversees the development of requirements/resources necessary to meet established objectives
- Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make recommendations to answer the business objective and drive the appropriate change
- Translates recommendation into communication materials to effectively present to all levels of management
- Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences
- Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA)
- Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply
- Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements
- Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions
- Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy
- Provides subject matter expertise in operationalizing recommendations
- Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge
- Identifies opportunities to continue to learn in the data and analytics space, whether informal (e.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (e.g.Certifications or advanced coursework)
- Innovates to create new and emerging data sets, and incorporation (data wrangling, data munging) into new insights
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Skills
- Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a business or quantitative field; OR 4 years of relevant education and/or experience
- 8 years of experience in a decision support analytic function OR Advanced degree in relevant discipline, 6 years of experience in a decision support analytic function
- Demonstrates expert skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making
- Expert knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems
- Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights
- Prior U.S. military service or being a military spouse/domestic partner is highly valued
- Proficiency in analyzing marketing campaign performance and identifying optimization opportunities
- Experience orchestrating projects that require collaboration and alignment among various functional groups
- Experience leveraging customer interaction data (digital, phone) to identify trends, patterns, and opportunities for improved customer experiences
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education assists employees with their professional goals
- Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
Company Overview