Note: The job is a remote job and is open to candidates in USA. Bosch's ELPRO Division is dedicated to providing intelligent monitoring solutions for the pharma, biotech, and healthcare industries. The Inside Sales Account Manager will manage a portfolio of house accounts, focusing on customer relationship development and revenue growth through cross-selling ELPRO products and services.
Responsibilities
- Responsible for the management, maintenance, and growth of a defined port-folio of house accounts
- The role focuses on proactively developing existing customer relationships, identifying additional growth potential through cross-selling of ELPRO products and services, and handling new incoming transactional business
- As a member of the sales team, the Inside Sales Account Manager will be measured on overall revenue growth, customer retention, and account development within the assigned book of business
- Takes direct responsibility for the assigned house accounts
- Creates an overall strategy for the development and growth of assigned accounts
- Develops and maintains strong customer relationships within the assigned account base
- Understands customer processes, applications, and purchasing workflows
- Identifies additional growth potential by cross-selling ELPRO products and services
- Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy
- Ensures accurate forecasting and pipeline transparency for assigned accounts
- Handles incoming transactional sales inquiries, quotations, and follow-up activities
- Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction
- Collaborates with Territory Sales Managers when accounts become project-driven or exceed defined thresholds
Skills
- Takes direct responsibility for the assigned house accounts
- Creates an overall strategy for the development and growth of assigned accounts
- Develops and maintains strong customer relationships within the assigned account base
- Understands customer processes, applications, and purchasing workflows
- Identifies additional growth potential by cross-selling ELPRO products and services
- Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy
- Ensures accurate forecasting and pipeline transparency for assigned accounts
- Handles incoming transactional sales inquiries, quotations, and follow-up activities
- Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction
- Collaborates with Territory Sales Managers when accounts become project-driven or exceed defined thresholds
- Structured account management and selling approach
- Strong customer orientation
- Ability to manage multiple accounts and priorities
- Effective virtual communication skills
- Experience in Sales, very good communication skills and style (verbal and in writing)
- Contracts and contract negotiation
Company Overview