Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leading business and technology services provider, known for its commitment to innovation and diversity. The Inside Sales Client Manager role focuses on managing client relationships, driving sales opportunities, and ensuring client satisfaction through effective engagement and solution delivery.
Responsibilities
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts
- Minimizes churn and maximizes retention in assigned accounts
- Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions
- Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
- Presents new and additional offerings to clients
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
- Builds relationships with clients and displays an interest in and knowledge of the client environment
- Identifies opportunities for up-selling of solutions and services and display superior telephone etiquette
- Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalate identified problems for investigation and resolution
- Adheres to Finance standards and procedures to reduce costs and report associated risk
Skills
- Relevant High School Diploma or Certification
- 2+ years demonstrated experience in a similar role in a similar environment
- 2+ years sales and client engagement experience
- 2+ years demonstrated experience negotiating with clients and vendor
- 2+ years demonstrated experience analyzing commercial information
Benefits
- Company benefits including medical, dental, and vision insurance with an employer contribution
- Flexible spending or health savings account
- Life and AD&D insurance
- Short and long term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally-required benefits
- Incentive compensation based on individual and/or company performance
Company Overview
Company H1B Sponsorship