Note: The job is a remote job and is open to candidates in USA. Refresco is a leading global independent beverage solutions provider, and they are seeking a Key National Account Manager to enhance partnerships with existing customers. The role involves managing account growth, implementing strategic initiatives, and maximizing profits through effective collaboration with various internal and external teams.
Responsibilities
- Work as part of a highly motivated dynamic sales team, to drive the sales initiatives of the organization
- Serve as primary customer contact for technical and commercial issues related to your customer portfolio
- Interface with all appropriate internal functions to work through the on-boarding process for new customers or new items for existing customers
- Validate the ongoing execution of supply chain processes by interfacing with external customer and internal supply chain team. Ensure proper strategies for raw material and finished good planning & inventories
- Provide forecasting validation for our internal requirements and collaborative feedback to customers as required
- Provide ongoing analysis regarding customer performance to prior year, to plan and to current forecast where applicable
- Work with co-pack sales team in preparation of monthly, quarterly and annual sales projections and assist in the formation of annual sales budget
- Review Key Performance Indicators and provide feedback or corrective action recommendations as required
- Establish, develop and maintain business relationships with customers
- Research sources for developing those customers and gather critical information to help determine their incremental potential
- Take an active role in understanding key requirements and legal terminology so that you can develop customer supply agreements
- Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics and technical services as required
- Expedite the resolution of customer problems working cooperatively with internal and external team members as required
- Analyze historical and current shipment data and develop strategies to improve business planning
- Identify market trends within the total category to remain current with developments
- Develop and maintain positive relationships with customers to gain trust and understanding
- Take a lead role in the budgeting and forecasting processes, including variance analysis
- Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities and potential for new products or sales opportunities
Skills
- Outstanding sales and negotiation skills
- Must demonstrate excellent problem-solving ability and be results oriented
- Be able to work independently and within a team environment possessing excellent communication skills
- Excellent organizational, time and project management skills
- Curiosity - Possess the ability to analyze and understand financial information around costing, operations, P&L modeling and forecasting
- Ability to travel for onsite customer and team meetings as required. Travel requirements will average 25% - 40% of the time, however, may exceed 50% at times
- University Degree/Diploma in Business Management or related discipline required
- Ideally possess minimum of 8 years progressive sales experience working with a CPG company
- A strong awareness and applicable understanding of supply chain and manufacturing operations
Benefits
- Medical/Dental/Vision Insurance
- Health Savings Accounts and Flexible Spending Accounts
- Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
- Short-term disability and long-term disability
- Pet Insurance
- Legal Benefits
- 401(k) Savings Plan with Company Match
- 12 Paid Holidays
- 10 Vacation Days and 5 Paid (Sick) Time OffDays
- Well-being Benefit
- Discount and Total Reward Programs
- Eligibility for performance-based bonuses based on company objectives
Company Overview
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