Note: The job is a remote job and is open to candidates in USA. Yelp is a platform that connects consumers with local professionals in the home services market. As a Lead Product Manager, you will own the strategy and execution of enhancing user experiences and monetization efforts, particularly through the development of Yelp Assistant, an AI-powered conversational experience.
Responsibilities
- Own the upper-funnel user experience, identifying the information and interactions that move consumers from exploration toward submitting a project (request-a-quote)
- Define and execute a monetization strategy outside of Yelp Assistant, including features like shareable 'Request a Quote' links and enhanced project workspace capabilities
- Establish and communicate a 12–18 month product roadmap for your lane, aligning stakeholders across Engineering, Design, Ads, and Marketing
- Partner with design and analytics to analyze consumer journey data, identify high-leverage conversion opportunities, and run rapid experiments
- Contribute to Yelp Assistant feature development as needs emerge post-launch, including defining chat UX patterns, instrumentation, and evaluation frameworks
- Define success metrics (project submissions, funnel conversion rates, connected user need, revenue proxies) and build dashboards to track progress
- Collaborate cross-functionally with peer PMs, Engineering Managers, and commercial stakeholders to ensure monetization efforts complement the broader Yelp Assistant strategy
Skills
- A strong foundational knowledge of what it takes to succeed as a Product Manager, with demonstrated expertise in consumer journeys, conversion optimization, or marketplace dynamics
- Proven ability to analyze user funnels and translate insights into product changes that measurably move key metrics
- Strong appreciation for UX design and an ability to reason about how information presentation and interaction patterns drive user behavior
- Experience with or strong familiarity with LLM/chat product experiences, including conversational design, evaluation frameworks, or chat-based interfaces
- Track record of setting product vision and roadmap for 12+ months, and driving execution in partnership with engineering teams
- Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation platforms to validate hypotheses
- Excellent communication and stakeholder management skills; able to align cross-functional partners around a shared strategy
- A Bachelor's Degree or an equivalent work experience is required
Benefits
- You may also be offered a bonus, restricted stock units, and benefits.
- This opportunity has the option to be fully remote in all locations across the US.
- You can find more information about Yelp's five star benefits here!
Company Overview
Company H1B Sponsorship