Note: The job is a remote job and is open to candidates in USA. GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As the Lead Project Manager, Operations, you will support internal and external projects, manage project programs, and drive process improvements to enhance operational efficiency.
Responsibilities
- Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones
- Work with business leaders to identify and scope areas of opportunity to create and implement process improvements
- Develop customer presentations that illustrate solution components and value propositions
- Provide value propositions by identifying opportunities through rigorous data collection and analysis
- Contribute to the creation of standard operating procedures
- Energize customer onboarding and implementation for new business and navigate internal operations
- Document requirements for new projects, including current state, future state and gap analysis
- Provide analytical, troubleshooting, training or escalation support for new startup initiatives or projects
- Monitor completed projects to analyze the health of the account, review KPIs, review operational assumptions vs. planned, etc
- Participate in meetings with Operations Support team to ensure coordination across multiple technical and operational initiatives
- Provide project management expertise and coach junior project managers
Skills
- Bachelor's degree or equivalent related work or military experience
- 4 years of experience in project management creating and deploying processes and procedures within the Supply Chain or Logistics industry
- Experience leading cross functional teams
- Experience with Microsoft Office (Word, Excel, and PowerPoint)
- Master's degree
- 6 years of related experience
- Project Management Institute (PMI) PMP Certification preferred or obtainable within 1 year of start date
- Availability to travel up to 20% of the time
- Smartsheet experience or working knowledge
- Engineering experience
- Solid understanding of professional services economics, and experience with change management processes
- Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Benefits
- Competitive compensation
- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability
Company Overview
Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential. It was founded in 2021, and is headquartered in Greenwich, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.gxo.com/.