Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Legal Consultant to support law firms and legal departments in adopting their platform and AI capabilities, focusing on training and client engagement. This role offers a development opportunity for individuals early in their legal technology or operations career, with a clear path to advancement.
Responsibilities
- Support Senior Legal Consultants and Legal Innovation Partners in delivering client adoption programs, training sessions, and change management initiatives
- Facilitate training webinars, onboarding sessions, and workflow workshops for client users at law firms and legal departments
- Assist in developing training content, adoption guides, workflow documentation, and enablement resources
- Monitor client adoption metrics and engagement data, preparing reports and identifying trends for the supervising LIC or LIP
- Respond to client enablement inquiries, coordinating with Legal Innovation Partners and the technical team to ensure issues are addressed promptly
- Develop a deep working knowledge of the NetDocuments platform, AI features, and integration ecosystem — becoming a trusted resource for clients navigating day-to-day platform questions
- Support the development and maintenance of internal LIC team playbooks, knowledge base articles, and enablement templates
- Build relationships with client legal technology and operations contacts, contributing to a positive and productive ongoing engagement
- Other duties as assigned
Skills
- 2+ years of experience in legal operations, legal technology, legal consulting, or a related field — or a JD with meaningful interest in legal technology and a desire to move into a non-traditional legal career
- Working knowledge of AI tools and their practical business applications mainly pertaining to legal uses and workflows
- Basic familiarity with law firm or in-house legal department operations — you understand the environment your clients work in, even if you are still building deep expertise
- Strong communication skills — written and verbal. You can facilitate a meeting, write a clear follow-up email, and present a training deck without stage fright
- Organized and detail-oriented — you manage multiple workstreams simultaneously and follow through on commitments reliably
- Curiosity about legal AI and technology — you are the kind of person who reads about what is happening in legal tech and gets excited about its implications
- Collaborative and coachable — you take feedback well, ask good questions, and are invested in your own development
- Experience with LegalTech platforms, document management systems, or Microsoft 365
- Ability to travel up to 10% to client sites and team events
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10paid holidays
- Monthly contributions forlife activities &wellness
- Access to LinkedIn learning with monthly dedicated time to explore
Company Overview
NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time. It was founded in 1999, and is headquartered in Lehi, Utah, USA, with a workforce of 201-500 employees. Its website is http://netdocuments.com.