Note: The job is a remote job and is open to candidates in USA. Altisource is a leading provider of innovative title insurance and settlement services solutions for the real estate and mortgage industries. They are seeking a highly motivated and experienced Senior Manager of Title Operations to oversee end-to-end post-closing and escrow accounting operations, ensuring timely, compliant, and accurate settlement processing.
Responsibilities
- Manage county recording operations for deeds, mortgages, releases, assignments, and related settlement documents
- Ensure timely and accurate submission of recording packages in compliance with state and county requirements
- Monitor recording exceptions, rejects, and curative actions to ensure prompt resolution
- Establish controls and quality review processes to minimize recording defects and turnaround delays
- Oversee daily escrow funding and disbursement activities for purchase, refinance, REO, and foreclosure transactions
- Ensure all funding conditions are satisfied prior to release of funds
- Supervise wire processing, check issuance, and settlement balancing activities
- Monitor escrow balances and ensure proper segregation and safeguarding of client funds
- Ensure compliance with underwriter guidelines, banking regulations, and escrow controls
- Lead escrow accounting functions including reconciliation of trust accounts, escrow accounts, and operating accounts
- Review and approve daily, weekly, and monthly reconciliations
- Investigate and resolve reconciliation variances, stale-dated items, outstanding checks, and ledger discrepancies
- Ensure compliance with ALTA Best Practices, state escrow accounting regulations, and internal financial controls
- Coordinate with internal audit, compliance, and finance teams during audits and reviews
- Manage and mentor teams across recording, funding, disbursement, and accounting functions
- Establish performance metrics, service level agreements (SLAs), and productivity standards
- Drive process improvements, automation initiatives, and operational efficiency programs
- Develop and maintain standard operating procedures (SOPs), training materials, and control frameworks
- Support client implementations, business transitions, and portfolio growth initiatives
- Ensure adherence to CFPB regulations, RESPA guidelines, escrow regulations, and company policies
- Identify operational risks and implement mitigation strategies
- Maintain strong internal controls related to escrow accounting, wire fraud prevention, and financial reporting
- Escalate critical operational, financial, or compliance issues to senior leadership as appropriate
- Serve as a key operational point of contact for clients, underwriters, lenders, attorneys, and vendors
- Support client reviews, operational governance meetings, and service reporting activities
- Partner with technology, compliance, and business leadership teams to enhance operational capabilities
Skills
- 10+ years of experience in Title & Settlement operations, escrow accounting, or mortgage servicing operations
- 3+ years of people leadership experience managing operational teams
- Strong understanding of title closing processes, escrow funding, recording requirements, and trust accounting principles
- Knowledge of ALTA Best Practices, CFPB regulations, RESPA, and state escrow accounting requirements
- Strong analytical, reconciliation, and problem-solving skills
- Proven ability to manage high-volume operations in a deadline-driven environment
- Excellent communication, stakeholder management, and leadership skills
- Bachelor's degree in Business Administration, Finance, Accounting, or related field preferred
- Experience with title production and escrow platforms such as ResWare, Qualia, or equivalent systems preferred
Benefits
- Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
- Paid holidays (including the day after Thanksgiving and Christmas Eve), plus 19 days of paid time off, for a total of 28 paid days off per year
Company Overview