Note: The job is a remote job and is open to candidates in USA. Alliant Insurance Services is one of the 5 largest insurance brokerage firms in the U.S., dedicated to creating employee benefits solutions. The Mergers & Acquisitions Account Manager will be responsible for managing client benefits calendars and ensuring excellent customer service, while also collaborating with team members and producers to deliver effective solutions.
Responsibilities
- Fosters and manages overall relationship with clients ensuring strong retention and client satisfaction
- Manages client benefit inquiries and resolves escalated service issues
- Meets with clients for pre-renewal strategy, proposal delivery, and explanation
- Analyzes market proposals for verification of benefits, premiums, and competitiveness
- Negotiates with markets for benefits premium concessions
- Reviews coverage contracts for accuracy of policy provisions
- Conducts client open enrollment meetings and answers questions regarding benefit coverage
- Manages new carrier and plan implementations for book of business
- Ensures delivery of claims experience and utilization reports and reviews for accuracy
- Assist with onboarding of new clients
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
- Other duties as assigned
Skills
- Associate's Degree or equivalent combination of education and experience
- Six (6) or more years related work experience
- Valid Insurance License
- Must continue to meet Continuing Education requirements for license renewal
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Excellent customer service skills, including telephone and listening skills
- Good leadership, problem solving and time management skills
- Ability to work within a team and to foster teamwork
- Ability to prioritize work for multiple projects and deadlines
Benefits
- Comprehensive, high quality employee programs
- Very competitive financial package
Company Overview
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