Note: The job is a remote job and is open to candidates in USA. Customer.io is expanding their sales team in the United States and seeking motivated and successful Account Executives at the Mid-Market level. This role involves full-cycle sales execution, where you will represent Customer.io to prospective customers and drive growth within key market segments.
Responsibilities
- Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition
- Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts
- Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively
- Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale
- Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making
Skills
- 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
- Candidates must be located in one of these regions to be considered for the role
- Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
- Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close
- Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects
- Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
- Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
- Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
- Engage in high-volume prospecting, cold and warm outreach
- Manage the full sales cycle for deals typically under $50,000 ACV
- Drive growth within mid-sized clients, nurturing relationships and uncovering business needs
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- A professional development budget
Company Overview