Note: The job is a remote job and is open to candidates in USA. Kronospan is the world's leading producer of wood panel products, and they are seeking a National Account Manager for Flooring. This role is responsible for driving revenue growth and strategic partnerships with a key national account, focusing on developing sales strategies and strengthening customer relationships within the laminate flooring category.
Responsibilities
- Serve as the primary point of contact for assigned national accounts
- Develop long-term partnerships focused on mutual growth and value creation
- Resolve customer issues and escalations promptly and professionally
- Conduct regular site visits, meetings, and business reviews to maintain engagement
- Understand customer strategies and align company solutions to support their goals
- Develop and deliver sales presentations in a professional and effective manner
- Monitor competitor activity, market trends, and customer needs to inform strategy
- Conduct regular business reviews with key account to evaluate performance and growth opportunities
- Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
- Research customer/consumer needs and develop strategies to effectively meet those needs
- Collaborate with key account to develop strategies to capture new business
- Participate in industry groups and trade shows to promote products; actively set product presentations
- Participate in the resolution of all product claims
- Other duties as assigned by supervisor, managing director, or shareholder
- Maintain all quote documentation with accurate product pricing
- Participate in sales forecasting and planning in an effective manner
- Create and maintain sales reports
Skills
- Must have a basic understanding of flooring production technology and processes
- Must have excellent written and verbal communication / presentation skills
- Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments
- Must display original thinking and creativity through resourcefulness, suggestions, and problem solving
- Must be able to effectively interact in a multi-cultural environment
- Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information
- Must have a results-driven mindset, and financial & business acumen
- Must have proactive problem-solving and decision-making skills
Benefits
- Growth opportunities, domestic and international, with the world's leading producer of wood panel products
- Work in a diverse, inclusive environment with colleagues from around the world
- A highly competitive benefits program including affordable medical, dental and vision plans
- Company paid life and short & long term disability plans
- Supplemental life, critical illness and accident plans for you and your family
- 401 (k) retirement plan with company match
- Paid time off including a generous paid vacation plan and holidays after 90 days
- “Life of Career” training opportunities through our global or local KronoAcademy
- Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools
Company Overview
Company H1B Sponsorship