Note: The job is a remote job and is open to candidates in USA. Securitize is a leader in tokenizing real-world assets, partnering with top-tier asset managers. The Onboarding Product Manager will own the investor onboarding experience, focusing on simplifying complex processes and integrating blockchain wallet experiences into fintech onboarding flows.
Responsibilities
- Own the investor onboarding journey from account creation through successful investment across diverse opportunities and fund structures
- Deeply understand current onboarding pain points and redesign flows to maximize clarity, conversion, and investor trust
- Define and prioritize product requirements for:
- Funding flows (bank transfer, USD, USDC, and other methods)
- Document execution (e.g., DocuSign or issuer‑specific flows)
- Cool‑down / allocation periods and related investor communications
- Design and optimize flows that can support many different issuer needs while still feeling coherent and intuitive for investors
- Work closely with engineering and design to deliver improvements iteratively, validate them with data, and refine based on user feedback
- Partner with Operations, Customer Support, and Issuer‑facing teams to ensure internal processes and tooling support a great investor experience
- Continuously “walk the path” of the investor: regularly test the product, run through real scenarios, and identify friction or confusion
- Define metrics for onboarding success (e.g., completion rates, time to invest, drop‑off points) and use them to drive prioritization
- Act as internal advocate for the investor, balancing issuer flexibility with a consistent, high‑quality experience
- Demonstrates the ability to understand complex products and architectures, adapt to changing conditions, and consistently drive the vision forward
Skills
- Practical familiarity with US financial services, banking, and/or investment products
- Experience working with or around US bank account integrations, payments, or financial onboarding flows
- Working knowledge of blockchain, crypto wallets, and the broader crypto/DeFi ecosystem (e.g., wallet interactions, token transfers, custody models, on-chain vs off-chain processes)
- 3–5+ years of product management or closely related experience in B2C or B2B2C digital products
- Experience in fintech, wealth management, capital markets, or digital asset/tokenization platforms
- Proven track record of owning an end‑to‑end user journey and improving it through data, UX enhancements, and experimentation
- Demonstrated ability to design clear, low‑friction flows for complex or regulated processes
- Strong empathy for end users and ability to translate complexity into simple, guided steps
- Experience working closely with engineering, design, and operations
- Excellent written and verbal communication skills in English
- Leverage AI tools to speed up productivity
- Previous work on KYC/KYB
- Background in A/B testing, funnel analysis, and behavioral analytics
Benefits
- Flexible Paid Time Off – Promoting a healthy work-life balance.
- Equity Grant Opportunities – Share in the success and future growth of the company.
- Remote Work Flexibility – Work from anywhere while staying connected with a dynamic and collaborative team.
- Comprehensive Insurance Coverage – Employer-paid Medical, Dental, and Vision benefits for you and your family.
- 401(k) Retirement Plan – Secure your financial future with employer-sponsored savings.
Company Overview
Securitize is a technology company that enables digital securities, which are easier to own, simpler to manage, and faster to trade. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://securitize.io.Company H1B Sponsorship
Securitize has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.