[Remote] Operations Director (68390)

Note: The job is a remote job and is open to candidates in USA. Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. The Operations Director is responsible for the administrative operations of the behavioral health programs, including developing program strategies, managing contracts, and ensuring compliance with regulatory requirements.

Responsibilities

• Oversee the administrative operations of the behavioral health department
• Provide supervision and performance management functions for direct reports
• Work with the Finance team to formulate strategic and operational program objectives
• Collaborate with the senior leadership of the department to develop strategic initiatives and be accountable for the tactical deliverables and successful implementation of these projects
• Develop policies and procedures to ensure optimal program performance, contract, and regulatory compliance
• Perform program evaluations and monitor contractual KPIs
• Oversee the development and monitoring of program budgets and contracts, including audits and accreditation reviews
• In collaboration with the management and Finance team, identify, write, and deliver proposals for new funding/grant opportunities
• Stay up to date on changes in relevant laws and regulations
• Participate in agency, regional and national work groups, and committees
• Duties and projects as assigned

Skills

• Prior experience in a director role
• Strong experience with Federal grants and contracts
• High attention to detail and strong technical writing skills to convey information effectively in a professional manner
• Ability to multi-task, prioritize, and manage deadlines, both individually and for a large team
• Ability to collaborate and build strong relationships with funders and community partners
• Proficiency with Microsoft Office Suite
• A master's degree in business administration, accounting, non-profit management, or a related field is preferred. Equivalent experience will be considered

Company Overview

Volunteers of America Western Washington provides social assistance services including food banks, rent aid, and crisis counseling. It was founded in 1898, and is headquartered in Everett, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.voaww.org.