Note: The job is a remote job and is open to candidates in USA. Ambry Genetics is seeking a PFS Systems Specialist - Client to create and maintain client billing processes for Patient Financial Services. The role involves technical support for client billing inquiries, system configuration, and collaboration with ancillary vendors.
Responsibilities
- Provide technical assistance and support in adherence to established processes for incoming inquiries and issues related to client billing
- Research and resolve PFS client bill issues, with emphasis on root causes and reduction
- Configures new prices and other business rules
- Maintain PFS application support table configurations related to client billing
- Performs analysis on the system software configuration to optimize and improve the processing system
- Makes recommendations for system enhancements and new features
- Assists with user acceptance testing and facilitating billing end-user testing of application releases to verify adherence to requirements
- Properly escalate unresolved inquiries to next level support in a timely manner
- Works productively and efficiently to achieve company and departmental goals
- Other duties as assigned
Skills
- Knowledge of CPT codes, medical terminology, insurance plans, ICD 10 codes
- Must have ability to adapt to a fast paced, dynamic environment
- Experience with healthcare PFS Application configurations; XIFIN software
- 1-2+ year of experience in analytic, technical, and reporting experience with health care data
- Associates degree preferred
- 2+ years of experience in a clinical laboratory preferred, especially genetic billing
- 2+ years of experience in all aspects of the billing revenue cycle a plus
Benefits
- Short-Term Incentive Plan with the target at 5% of your annual earnings; terms and conditions apply.
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