Note: The job is a remote job and is open to candidates in USA. Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. They are seeking a Principal Product Manager to define the future of their Enterprise Customer Education segment, focusing on strategy, creativity, and analytical rigor to drive impactful outcomes for clients.
Responsibilities
- Own and evangelize the segment strategy: Build a deep understanding of the customer education market, customer needs, and where we can create meaningful differentiation
- Uncover and size opportunities: Use data, research, and customer insight to identify where to play and how to win
- Validate early ideas: Partner closely with design and engineering to prototype, test, and refine new concepts - fast
- Build alignment and conviction: Create clear, data-backed business cases that bring senior leaders and teams along
- Guide teams toward impact: Stay involved as ideas move into execution - clarifying outcomes, connecting dots, and ensuring what we build delivers on the intent. Represent and communicate progress towards key goals and metrics
- Lead through influence: Provide dotted-line leadership to PMs across the segment - offering strategic guidance, coaching, and input into their performance to ensure alignment and impact
- Bring an AI lens: Explore how new technologies can help customers learn more effectively and scale education across enterprises
- Partner and Educate: Act as a thought leader and advocate for customer education within the organization
Skills
- 7+ years of Product Management experience in B2B SaaS or enterprise software, with a track record of shaping strategy and driving measurable business outcomes
- Proven ability to translate insights into strategy - combining data, customer research, and business acumen to identify and prioritize high-impact opportunities
- Experience in early-stage or 0-1 product environments, with comfort navigating ambiguity and rapid iteration
- Strong analytical and financial modeling skills, capable of building data-backed business cases and forecasts
- Skilled at communicating with clarity and influence, from executive presentations to cross-functional collaboration
- Comfortable working across design, engineering, and GTM teams to validate and evolve ideas into actionable plans
- Curiosity and fluency in AI and emerging technologies, and how they can reshape customer education and enterprise learning
- Experience in customer education, enablement, or learning technology domains
Benefits
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
Company Overview
Absorb Software is the leading global learning technology company that drives the business forward. It was founded in 2003, and is headquartered in Calgary, Alberta, CAN, with a workforce of 501-1000 employees. Its website is https://www.absorblms.com/.