Note: The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking a highly technical, software-focused Technical Program Manager (TPM) to drive the development and scaling of their proprietary supply chain software stack, leading engineering programs for their core WMS and TMS while evolving into a Warehouse Execution System.
Responsibilities
- Drive the end-to-end software development lifecycle (SDLC) for Stord’s core WMS and TMS
- Lead technical design and architectural discussions, ensuring that software development tightly aligns with physical operational realities and material flow constraints
- Ensure seamless data architecture as orders are generated through Stord's Order Management System (OMS) and routed into the WMS for execution
- Act as a strategic partner to operations leadership
- Spend time understanding the nuances of the warehouse floor to ensure our software architecture accurately reflects and enhances real-world execution, labor management, and physical routing
- Lead the software programs required to evolve our WMS capabilities into a fully functioning Warehouse Execution System (WES)
- Develop the software architecture required to support dynamic task interleaving, wave/waveless planning, and tighter orchestration between automation systems, warehouse management software, and human operators
- Ensure the software stack supports the advanced operational experiments evaluated in Stord Labs
- Translate physical operational requirements—such as multi-pass picking and dynamic slotting—into actionable software development sprints
- Go beyond initial lab integration by managing the rigorous testing of WMS/WES software updates in structured Alpha and Beta environments
- Oversee the transition of validated lab experiments into pilot deployments at live production facilities
- Lead cross-functional triage sessions during pilot testing to identify, troubleshoot, and fix software bugs or orchestration bottlenecks before general release
- Develop and enforce strict change management protocols
- Ensure local facility management teams are operationally ready before software changes are pushed beyond pilot deployments and scaled across the wider fulfillment network
Skills
- Bachelor's degree in Computer Science, Software Engineering, or Information Systems
- 12–15+ years of strategic engineering program management or software architecture experience building enterprise-grade supply chain systems from the ground up
- Deep understanding of modern software architecture, microservices, cloud infrastructure (AWS/GCP), and data schemas specific to WMS and TMS platforms
- Proven ability to translate complex operational processes into technical system designs
- Certified Scrum Master (CSM) or equivalent agile execution expertise, with a strong ability to manage cross-team software dependencies and release schedules
- Proven ability to define multi-year technical software roadmaps alongside operations executives
- Experience acting as the ultimate technical program authority on the development of complex WES logic or TMS optimization engines
- Deep expertise in designing highly scalable software systems capable of orchestrating complex routing between human labor and automation without latency or bottlenecks, even under synthetic peak order volumes
- Track record of elevating the technical rigor of the software engineering organization, leading complex architectural reviews, and mentoring senior software staff
- 25% travel required
- Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs
- Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS)
- Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting
Company Overview
Company H1B Sponsorship