Note: The job is a remote job and is open to candidates in USA. Lumenalta is a remote-first company specializing in innovative digital products for enterprise clients. As a Product Manager for Salesforce & Internal Platforms, you will own the strategy and execution for product and operational workflows, driving outcomes for various stakeholders while leading cross-functional teams.
Responsibilities
- Lead modernization efforts across operational workflows and internal platforms, including systems built within or integrated with Salesforce
- Help evolve the Salesforce ecosystem thoughtfully — evaluating when Salesforce is the right solution for workflow orchestration versus when alternative architectural or platform approaches are better suited
- Own the end-to-end product lifecycle for one or more product areas, from vision and roadmap through delivery, launch, and iteration
- Define and articulate a clear product vision aligned to company strategy, operational scalability, and measurable business outcomes
- Partner closely with Engineering, Design, Operations, Legal, Compliance, Data, and other cross-functional stakeholders to deeply understand problems and shape scalable solutions
- Define product requirements, write clear user stories, and prioritize the backlog based on business impact, user value, technical feasibility, and long-term maintainability
- Partner with Engineering and Architecture teams to improve platform scalability, reduce operational complexity, and create sustainable long-term technical solutions
- Drive cross-functional alignment and execution to ensure roadmap commitments are delivered with quality, clarity, and measurable impact
- Use qualitative and quantitative insights to inform decisions, measure product performance, and continuously improve outcomes
- Communicate product strategy, trade-offs, roadmap updates, risks, and launch plans to stakeholders and leadership
- Influence without authority across teams, fostering a collaborative, customer-focused product culture
Skills
- 5+ years of experience in product management, including ownership of complex, cross-functional product areas
- Experience working closely with Salesforce platforms and cross-functional CRM or operational workflow teams
- Strong understanding of workflow orchestration, process automation, and the tradeoffs of using Salesforce as both a CRM and an operational workflow platform
- Demonstrated ability to independently drive product strategy and execution in operationally complex environments
- Strong systems-thinking mindset, with the ability to connect customer experience, operational workflows, data architecture, and technical platform decisions
- Ability to partner effectively with Engineering and Architecture teams on scalable approaches for integrations, data models, and operational systems design
- Strong stakeholder management and influence skills across technical and non-technical audiences
- Experience operating as a senior individual contributor within Agile development environments (e.g., Jira, Confluence)
- Comfort navigating ambiguity and balancing short-term delivery needs with long-term product and platform strategy
- Strong analytical mindset, with experience using data to drive prioritization and decision-making
- A track record of delivering user-centered, high-impact solutions
- Advanced English fluency, both written and verbal
- Experience in health insurance or other regulated industries
- Experience with Network, Insurance Product, CRM, and Sales Enablement workflows
- Experience with Salesforce ecosystem modernization and operational workflow transformation
- Experience with Claims, Payment Integrity, Enrollment & Eligibility, and Financial Systems
- Experience with Digital Platforms — Member, Broker, and Employer Services
- Experience with operational data platforms, systems integrations, or workflow automation
Benefits
- 100% remote
- Exceptional opportunities for career growth
- Work with stellar clients on ambitious projects
Company Overview
Lumenalta is a software and app development company that creates unique digital transformation solutions using innovative technology. It was founded in 2000, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://lumenalta.com/.