Note: The job is a remote job and is open to candidates in USA. The Centre for Organization Effectiveness is dedicated to strengthening leadership in community-focused organizations. The Program Manager will manage approximately 100 projects each year, build relationships with clients and consultants, and ensure project objectives are met.
Responsibilities
- The PM annually manages approximately 100 projects of various lengths and degrees of complexity, ensuring that schedules are kept, resources are provided when and where needed, and project outcomes are met
- PMs track project developments and use Centre processes and technology to track project status
- The PM collaborates with internal and external stakeholders to design a scope of work that meets the client’s needs
- Based on the Intake process, the PM builds a project budget, and drafts and gets client approval of a comprehensive project proposal
- The PM assigns and supports consultants from the Centre’s pool of subject matter experts to provide direct client services
- PMs review and approve consultant invoices, and request, approve, and support the tracking of client invoices and payments
- PMs evaluate all aspects of their projects and recommend and/or manage improvements to drive constant improvement
- The PM is also responsible for duties as assigned
Skills
- A bachelor's degree is required
- Demonstrated experience managing complex projects and coordinating multiple stakeholders in consulting, organizational development, professional services, or a related environment
- Strong ability to develop proposals, coordinate approvals, and translate strategic priorities into actionable plans
- Excellent facilitation, communication, and relationship-management skills with clients, consultants, and internal colleagues
- Strong organizational skills, sound judgement, and the ability to balance strategic thinking with operational execution
- Proficiency with basic math skills needed to assist with project-related financial processes
- Proficiency with the Windows environment and MS365 software
- Commitment to continuous learning, quality improvement, and mission-driven work
- Familiarity with SaaS platforms such as Airtable, PandaDoc, and Zoom
Benefits
- Health and Dental Benefits (for the employee only)
- Paid Time Off – new employees accrue 20 days of paid time off per year; long-term employees accrue up to 30 days per year
- Paid/Unpaid Leave – Family, Disability, Military, Voting, Jury Service, Bereavement, School Visitation, Victims of Felony Crime, Victims of Domestic Violence
- Holidays – 10 paid holidays plus one paid floating holiday per year
- Retirement – a tax-deferred retirement plan including a company match of up to 3%, and an additional tax-deferred annual company contribution of up to 3%
- Learning and Development Opportunities
- Cell Phone Allowance
Company Overview