Note: The job is a remote job and is open to candidates in USA. Clearway Health is recognized as a Great Place to Work® and is redefining specialty pharmacy by improving access to care. The Regional Director is a strategic and operational leader responsible for driving the performance, growth, and client success of specialty pharmacy programs across a designated region, overseeing multi-site operations and ensuring high-quality patient care.
Responsibilities
- Provide direct oversight of client site specialty pharmacy operations leadership teams for designated hospital system partners, ensuring accountability for P&L and operational performance
- Offer leadership and day-to-day performance management support to all dedicated client staff at all levels
- Take responsibility for all performance measures for regional clients, including total revenue, growth, patient enrollment, margin, and budget management
- Develop a thorough understanding of the health system environment and establish relationships with executive and staff levels to overcome roadblocks and ensure program success
- Identify and implement operational efficiencies and standardization, providing companywide feedback and solutions for improved efficiency
- Ensure successful execution of strategies and initiatives by Site Directors, supporting them in achieving company and client goals with excellence, urgency, and predictability
- Collaborate closely with internal cross-functional teams to ensure high client satisfaction and address concerns effectively
- Translate client and corporate strategic developments into operational functions independently, providing meaningful feedback when adjustments are necessary
- Focus on delivering exceptional patient service at client sites, meeting accreditation and compliance requirements
- Engage corporate support functions to optimize performance at client sites, including corporate operations, centralized support centers, implementation teams, and other SMEs and corporate departments
- Understand and creatively address clinical and financial challenges faced by health systems, leveraging specialty pharmacy capabilities
- Participate in the hiring, orientation, and ongoing training of staff to support on-site client leadership
- Foster a positive work environment and promote teamwork and partnership at all levels
- Influence others effectively to drive change management at client sites
- Understand and communicate the region's market trends, changes, and competitive landscape, including local payor markets and drug access
- Ensure staff training and compliance with applicable state and federal laws and regulations, including board of pharmacy regulations and local, state, and federal regulations for assigned client sites
Skills
- Bachelor's degree required
- 7+ years of experience in successfully leading large, diverse, and remote teams across multiple clients or sites, demonstrating a deep understanding of the health system domain is required
- Proven record of accomplishment in operations, including P&L responsibility across multiple business units or client sites, is required
- Extensive understanding of pharmacy, specialty pharmacy, and 340B, or the ability to rapidly acquire such knowledge
- Strong interpersonal skills, coupled with advanced analytical ability, for effective collaboration with internal and external stakeholders
- Exceptional organizational and managerial aptitude, with the capability to develop strategy and lead teams in dynamic settings
- Outstanding management and communication abilities
- Proven record of accomplishment of thriving in a metric-driven, process-oriented environment with an elevated level of accountability
- MBA preferred
- Private consulting or professional services experience preferred
- Pharmacist licenses are preferred but not required
Benefits
- This role is eligible to participate in the company’s bonus program as part of its comprehensive and rewarding benefits package
- This opportunity offers a compelling combination of compensation and performance-based incentives designed to recognize and reward contributions
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